Sample protocol for handling UPL complaints for local bar association UPL committees 1) Receive written complaint 2) Investigate complaint (and, if appropriate, consult with Attorney General); 3) Recommend Action (forward any report and recommendation to the Attorney General) a. No action b. If action i. Meeting with defendant ii. Letter to defendant iii. More formal meeting with defendant 1. Reach written agreement 2. Report to Attorney General results of meeting iv. Refer to (as appropriate) 1. Attorney General, and/or 2. District Attorney General, and/or 3. Board of Professional Responsibility (if a lawyer is aiding a non-lawyer in the unauthorized practice of law) .